Gerry's Computer Tips




System Errors




Windows Update

Windows 7 Tips

Windows 8 Tips

Microsoft Forums

Useful web sites

Understanding and Eliminating System Errors

2.38. If your problem relates to a Windows XP computer Event ID Net has a lot of information which can help. For Vista and Windows 7 the information database is somewhat limited but it can still be a helpful resource.

2.39. To copy a complete log access the log by selecting Start, Control Panel, Administrative Tools, Event Viewer, and from the list in the left side of the window select and expand (if not expanded) Windows Logs. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and name the file. You can do the same for the Application and other logs. Place the file  in your Sky drive as a shared file ( see paragraph 9.3 in previous link) if you are seeking help from a Forum. It is best not to provide filtered files. Do not forget to post a link to your Sky Drive in your message seeking help. Do not clear logs whilst you have a continuing problem.

2.40. The main Event Viewer log files record numerous events and these are usually only helpful for a period of 10 /14 days after the event. You need to retain reports for a reasonable time to be able to identify recurring errors.

2.41. To clear the contents of log files right click on the log file, select Properties and click the Clear log button on the General tab. Exit by clicking Apply and OK to apply the new setting.

2.42. The three main Windows logs files are Application, Security and System. The default file size for these logs is 20,480kb, which is larger than needed. A reasonable size is 2,048kb. You can conveniently change the size immediately after clearing the log by using the scroll to the right of the Maximum log size to change to whatever size you choose. At the same time make sure the box before overwrite is checked. Complete your changes by clicking Apply and OK. If you have not cleared the log first the system will prevent the selection of a maximum file size smaller than the existing file size.


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