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5.6. Make sure that there is adequate free disk on the C (system) partition; namely that the free disk space represents 25% or more of the size of the partition. With disks, other than solid state drives, check that the level of file fragmentation is reasonable.
5.7. Freezes are also caused by failing hardware, most commonly the hard drive, related cabling or firmware. Check Event Viewer for repeating reports in the system log. Use chkdsk to see if the hard drive has any bad sectors and whether they are increasing in number each time you look. If yes, run the disk manufacturers test utility and it confirms failure replace the hard drive. If the drive is reliant on firmware, most solid state drives and some conventional drives are, check you have the latest firmware. Check cable connections and replace the cables as required.

5.8. To obtain a copy of a chkdsk report on your C partition select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu. Type cd\ and press ENTER. Type "chkdsk c:" without the quotes and press the ENTER key. Make sure you include the spaces indicated. A report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. To access F, where F is the required partition you type F: and press the ENTER key.

5.9. Copying reports from a command prompt can be tricky. Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. The selected text transfers from your clipboard to the open file. You can paste directly into a reply message to most forums.

5.10. An unexpected bonus if you install TreeSize Free. Easy access to chkdsk reports stored in your System Volume Information folder. Run TreeSize as Administrator and expand the System Volume Information folder.

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